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Asked by Gloria Revere on Dec 17, 2016

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Peapod.com Q&A Forum
Last answer by Amy Russell 50 months ago +0 votes:
Peapod's return policy is rather rigid on deliveries.  If an order cannot be delivered, the company will charge a $50 restocking fee to the customer.  This also applies to an order that is cancelled after the company has started to fill the order.  Speciality items have an additional 15% restocking fee.  Besides deliveries, the company will arrange for the return of any unused ... more
Last answer by Amy Russell 50 months ago +0 votes:
Peapod accepts Peapod gift cards for payment on deliveries.  Peapod also accepts Peapod Direct Check (PDC) through your bank account.  Other options are credit cards where unattended delivery is available.  The company accepts Visa, Mastercard, Discover, and American Express credit and debit cards.  They do not accept PayPal. more
Asked by K wilson in Peapod.com1 answers
Last answer by Amy Russell 50 months ago +0 votes:
Peapod accepts Peapod gift cards for payment on deliveries.  Peapod also accepts Peapod Direct Check (PDC) through your bank account.  Other options are credit cards where unattended delivery is available.  The company accepts Visa, Mastercard, Discover, and American Express credit and debit cards. more
Last answer by TinTinB 55 months ago +0 votes:
Yes, Peapod.com does offer mobile applications for iPhone, iPad and Android devices. In fact, the download links can be found on the home page of the site. The apps allow you to shop for products from Peapod using your mobile device. You may download the apps by visiting the URLs below. iPhone/iPadhttps://itunes.apple.com/us/app/peapod/id386315393?mt=8 Androidhttps://play.google.com/store/apps/d... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod is a company that delivers groceries to homes and businesses.  The company delivers products from Stop and Shop and Giant Food stores.  Customers use a website and can order their groceries delivered to the home or business.  An order of $60 is the minimum required.  Customers can set up routin... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod was started in 1989 by Kenneth and Thomas Parkinson who are still with the company.  Before 1996, the company delivered for Safeway in the San Francisco area, Jewel stores in Chicago, Randall's in Texas and Krogers in Columbus.  In 1996, the company launched its internet website.  The company became... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Yelp rates the company at 4.5 out of 5.  Most comments are positive.  Some complaints center around delivery times that are delayed on occasion.  Here are some samples: Oh yeah, baby!  Way back in 2001 or something we actually ordered from Webvan before they went bankrupt and loved the concept of p... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod was one of the first internet website companies and was voted the Inc. 500 as the 69th fastest growing private company in 1996.  The company held an IPO through NASDAQ and was quite successful at the time.  The company is accredited by the Better Business Bureau (BBB) and has been since 2007.  There... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Alexa shows the site is somewhat popular.  In the United States the website has a ranking of 4,530 and globally over 25,000.  The site is most popular in the cities of Boston and Baltimore.  The site is used primarily by women over 30 and most often accessed at school rather than work or home.  Compet... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod is quite social.  The company's Facebook page is quite active with currently over 1500 people talking on the site and over 52,000 members.  The company's Twitter page has over 4,000 followers and is quite busy.  Over 280 other websites link into this account.  Peapod's Google Plus page is full ... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod stores its customer information in a secure storage area.  All of its internet activities are secured through VerisignTM using SSL protocols.  Customers can opt out of emails and third party notifications.  All payments made through the internet are also secured through Verisign.  Customers are... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod charges for each delivery.  They also add a gas surcharge depending on the price of gas.  The groceries are chosen by the customer who can control the price for the order.  Here are some examples of the charges of Peapod and their competitors.  Peapod: Minimum Purchase:  $60 Delivery ... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod is a delivery service, so there are shipping charges.  The charges are related to the amount of groceries purchased.  As the amount goes up, so do the delivery charges.  Plus, since the charges are set by contract, the company also charges a fuel surcharge if gasoline prices go above a certain level... more
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:Peapod accepts Peapod gift cards for payment on deliveries.  Peapod also accepts Peapod Direct Check (PDC) through your bank account.  Other options are credit cards where unattended delivery is available.  The company accepts Visa, Mastercard, Discover, and American Express and debit cards affiliated with... more
Asked by Miss P in Peapod.com1 answers
Last answer by Knoji 59 months ago +0 votes:
Teresa Conti provided an answer to this question in this review of Peapod.com:The company's return policy is rather rigid on deliveries.  If an order cannot be delivered, the company will charge a $50 restocking fee to the customer.  This also applies to an order that is cancelled after the company has started to fill the order.  Speciality items have an additional 15% restocking fe... more
Last answer by Irene Nevins 60 months ago +0 votes:
Although Peapod.com (headquartered in Skokie, IL) is a subsidiary of the international company, Royal Ahold of the Netherlands, it currently only services 22 U.S. market communities. These communities are located in The District of Columbia and the states of Connecticut, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Virginia and Wisconsin. Delivery ... more
Last answer by Knoji 65 months ago +0 votes:
You can find the answer to this question in this review of Peapod.com written by Daniel A. Ogbeifun - an excerpt is posted below:Are you thinking of where to do your grocery shopping without the stress of having to step out of your house? Then Peapod.com is the place to get your shopping done online. Where shopping for your household grocery items are concerned, Peapod.com is making the wave and... more
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of Peapod.com written by Daniel A. Ogbeifun - an excerpt is posted below:Why would you consider peapod.com instead of other online grocery shops or your next door grocery shop? The reasons are numerous. Trust and Reliability When it comes to shopping for groceries, you would want to consider trust and reliability. Peapod.com can be trusted, n... more
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of Peapod.com written by Daniel A. Ogbeifun - an excerpt is posted below:The strongest competitors to Peapod.com are perhaps Safeway and Freshdirect. They offer similar services as Peapod.com and are both fierce competitors. However, Peapod.com beats these competitors hands down in several categories. Website navigation: a good survey of the thre... more
Last answer by Knoji 65 months ago +0 votes:
The answer to question was posted in this review of Peapod.com written by Daniel A. Ogbeifun - an excerpt is posted below:Peapod.com has a good price standing when you compare the price to the services and packages being offered. Actually, the price of Peapod.com might appear to be on the high side when compared to the other two; freshdirect.com and safeway.com, but pricing should not just be bas... more
Peapod.com Overview

Peapod is a company that delivers groceries to homes and businesses.  The company delivers products from Stop and Shop and Giant Food stores.  Customers use a website and can order their groceries delivered to the home or business.  An order of $60 is the minimum required.  Customers can set up routine deliveries on a weekly or other basis.  Customers can choose from clearance items, the stores weekly specials or just browse through each grocery group.  Each deliver... more

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Customer Reviews
Peapod.com Average Rating:
(1 rating)
Peapod.com 5 out of 5 based on 1 ratings. 1 user reviews.
Debbie Bastien — 62 months ago
5.0 Star Rating: Highly Recommended
“I love Peapod! ”

I currently live in a high-rise apartment building and I do all my grocery shopping through Peapod.  I hate having to transfer my groceries from my car to the elevator and then to my apartment.  The Peapod delivery guy brings all my groceries right to my door, and will event place the bags on my kitchen table for me.

The grocery and delivery prices for Peapod are very competitive with the local grocery store, and the convenience of home delivery is a big plus.  The best... read more

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